jilluck Privacy Policy

1. Introduction

jilluck ("jilluck," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jilluck platform at jilluck.org. This Privacy Policy describes how jilluck collects, uses, stores, shares, and protects your personal information when you access or use our website, games, and related services (collectively, the "Platform").

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR regulatory requirements. By registering for a jilluck account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you have any questions about this Privacy Policy or how jilluck handles your personal data, please contact our Data Protection Officer via the contact details provided in Section 13 of this Policy.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register for a jilluck account, make deposits or withdrawals, contact our support team, or participate in promotions, you may provide us with the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's license).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Financial Data: GCash account details, PayMaya account details, BPI/BDO/Metrobank account information, and transaction history on the jilluck Platform.
• KYC Documents: Copies of government-issued identification, proof of address, and proof of payment method ownership submitted for identity verification purposes.
• Communications Data: Records of your communications with jilluck's customer support team, including live chat transcripts and email correspondence.

2.2 Information Collected Automatically

When you access the jilluck Platform, we automatically collect certain technical and usage data, including:

• IP address, device type, operating system, and browser type.
• Pages visited, games played, session duration, and clickstream data.
• Cookies and similar tracking technologies (see Section 6 for details).
• Geolocation data (country and region level) derived from your IP address.

2.3 Information from Third Parties

jilluck may receive personal data about you from third-party sources, including payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and PAGCOR or other regulatory authorities where required by law.

3. How We Use Your Personal Data

jilluck uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jilluck account, including processing your jilluck login and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of jilluck Platform features.
• KYC & Compliance: To verify your identity and age (21+), comply with PAGCOR licensing requirements, and meet our obligations under Philippine anti-money laundering laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the jilluck Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and implement responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Marketing & Promotions: To send you information about jilluck promotions, bonuses, and new games where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, security, and user experience of the jilluck Platform.
• Legal Obligations: To comply with applicable Philippine laws, regulations, court orders, and regulatory requirements.

4. Legal Basis for Processing

jilluck processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the jilluck Platform services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act.
• Legitimate Interests: Processing is necessary for jilluck's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as marketing communications, jilluck relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

jilluck does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by jilluck to assist with player verification.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulation.
• Technology Service Providers: Cloud hosting, data analytics, and cybersecurity service providers engaged by jilluck under strict data processing agreements that prohibit unauthorized use of your data.
• Law Enforcement: Where required by a valid court order, subpoena, or other legal process issued by a competent Philippine authority.

All third parties with whom jilluck shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified purpose.

6. Cookies & Tracking Technologies

jilluck uses cookies and similar technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly, including maintaining your jilluck login session and enabling secure transactions. These cannot be disabled.
• Preference Cookies: Store your language, display, and game preferences to personalize your jilluck experience.
• Analytics Cookies: Help us understand how players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jilluck Platform.

7. Data Retention

jilluck retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and PAGCOR regulations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, as required under Philippine anti-money laundering regulations.
• KYC documents are retained for the period required by PAGCOR and applicable law, typically five (5) years from the date of submission.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, jilluck will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

jilluck implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilluck Platform.
• Encryption of sensitive data at rest, including financial information and KYC documents.
• Role-based access controls ensuring that personal data is accessible only to authorized jilluck personnel with a legitimate need.
• Regular security audits, penetration testing, and vulnerability assessments of the jilluck Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.

While jilluck takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, jilluck will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilluck:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and processed by jilluck, as described in this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data jilluck holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jilluck holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilluck's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing activities based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jilluck has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact jilluck's Data Protection Officer using the contact details in Section 13. jilluck will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy

The jilluck Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law governing casino-style online gambling. jilluck does not knowingly collect personal data from individuals under the age of 21.

If jilluck becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jilluck Platform, please contact our support team immediately via live chat so we can investigate and take appropriate action.

11. Third-Party Links

The jilluck Platform may contain links to third-party websites or services for informational purposes. jilluck is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to the jilluck Platform. We encourage you to review the privacy policies of any third-party websites you visit.

jilluck does not endorse or make any representations about third-party websites linked from the Platform. Accessing third-party websites is entirely at your own risk.

12. Updates to This Privacy Policy

jilluck reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, jilluck will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the jilluck Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure in accordance with our Terms and Conditions.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jilluck's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the jilluck Platform

jilluck aims to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days. For complex requests, we will keep you informed of progress throughout the process.

This Privacy Policy was last updated in May 2026. By continuing to use the jilluck Platform after this date, you confirm your acceptance of this Policy as currently published.